O2 Network & Service Details
The ancient O2 is one of the biggest and oldest mobile networks of the UK, which is known for having loads of special benefits for its consumers. And it has received a wide range of plans for booting.
This is the commercial brand of Telefonica UK Limited and is a renowned digital communications organisation with the highest consumer satisfaction for every mobile provider. With more than 23 million consumers, O2 runs 4G, 3G and 2G networks across the UK, and also owning half of the Tesco Mobile and operating O2 Wi-Fi. O2 has more than 450 retail shops and sponsors the England rugby team and The O2, O2 Academy venues.
O2 also acts as a basic network for some Mobile Virtual Network Operators, namely GiffGaff, TalkTalk Mobile, LycaMobile and Tesco Mobile.
If you choose O2, you will get huge options of mobile phones from budget models to top end gadgets like the latest iPhones also, along with a variety of pay-monthly and pay-as-you-go plans which serve for all budgets.
It also offers consumers a lot of advantages, with the inclusion of priority tickets for O2 events, upgrade programs and so forth.
History of O2:
O2’s long, long history started in 1985 when it was actually named as Cellnet, formed as a joint effort between extinct security company Securicor and BT. In 2001, it demerged from BT, re-introducing as O2, a name you may at present identify from you Academy venue or local stadium.
In 2005, O2 was obtained by Spanish mobile giant Telefonica for a reported £17.7 billion. Telefonica is a company that also runs networks in different countries across the USA, Asia, and Europe. O2 retained its UK location, management team, and its name.
In July 2008, O2 had nearly 43.8 million consumers in the Germany, Czech Republic, Slovak Republic, Ireland, and the UK. The company was awarded an esteem exclusivity deal for Apple’s iPhone under which it can offer network services for the multi-media communications device in 2007. Again in 2007, the company launched its own branded music headset the O2 Cocoon that was considered by many as having new quality for phone design.
With the buy of UK Company Be, the UK division of the company made its attempt into the broadband market, and has since introduced its own ISP that provides with discounted broadband to the mobile phone consumers of O2.
Customer service of O2:
You can call the customer service helpline of O2 for free if the call is made from a pay monthly handset. This is applied for both abroad and the UK. The customer service is open from 8am to 8pm (Monday to Friday) and from 9am to 6pm at weekends.
The pay-monthly consumers, who purchased their phone in a branch of O2, can reach the service number on 08702410202 from landlines. Otherwise, you can call 202 from your mobile also.
If you buy a mobile via O2’s official UK site i.e. o2.co.uk, then you can reach the customer service department of the company on 08706003009 or simply by calling 202 from your mobile.
The consumers of O2 get advantage from free delivery on the latest mobiles, the O2 Reward Club Scheme of the firm and unique invitations to O2 events. In its official website, you can find many how-to guides for helping you understand all deals, billing, and processes if your mobile phone is lost.
Tariffs of O2:
O2 provides a find big range of pay-monthly and pay-as-you-go SIM-only deals, beginning from £8 for 12 months. You can also get advantage from priority tickets to events as well as other services like O2 Rewards, free backup as an O2 consumer.
In addition, it provides with O2 Refresh contracts that make it simple for upgrading your mobile. These divide your monthly bill into the price of your mobile and the cost of your plan – implying that you can pay off your mobile and upgrade it, or switch around your monthly allowance while you want.
Coverage of O2:
O2’s coverage is not half bad – 99% of the UK population can receive signal on O2, and more than 85% can connect to 3G, albeit 4G is more restricted.
It does not have the biggest coverage in the nation as this crown actually goes to EE; however, you will still receive signal nearly everywhere. Only remember to check the 4G coverage in the area you live before you select a plan.
Why Choose O2:
As a network, O2 has many benefits for its customers. It offers Evernote Premium, Wi-Fi, Refresh, and Priority, which are surely enough for you to switch from another mobile network to O2.